FAQs

FAQs

Which countries does Shanain ship to?

We ship to the USA, UK, Australia, Puerto Rico, Canada, Sweden, France, Ireland, Singapore, Spain

How long it will take to deliver my order?
  • For USA, 8 to 12 days
  • For UK 6 to 8 days
  • For Australia, 10 to 12 days
  • For EU Countries, 10 to 20 days  
Available Payments Methods

Credit Card, Debit Card, PayPal

What if my order wont get delivered?

If we couldn’t able to deliver your order to your specified country due to any reason; we will issue refund, for more details you can check refund and returns page.

What is the expiry date of the products?

All products will come with an expiry date of at least one year.

What if I receive a damaged product?

If you receive damaged products we will reship the order at no cost.

What if I don’t receive my order?

If don’t receive your order, we will issue a refund or reship your order, whichever you prefer.

Can I track the order?

Yes, You can track your order on the Order tracking page or on your local postal services website. You will receive a tracking number after your order is shipped.